Please do ask us questions through chat email or whatsapp if your questions are not listed below.

Frequently asked questions

How can I go from the airport to Balitri?

You have several options. The easiest option is to take an online taxi (Gocar or Grab) from I Gusti Ngurah Rai Airport. There is no UBER in Bali. You first need to download apps GRAB or GOJEK to be able to use their service. Payment options with cash or credit card.

Is there any WiFi connection?

Yes, all room is provided with a WiFi connection.

How many people can accommodate in one room?

Our room can accommodate only two people per room. We do not accept for three people staying in one room. One room consists of one 1x2 meter bed and one a very well made sofa bed 1.3x1.9 meter, one toilet bathroom, a pantry, and a private balcony. Currently, we are developing a studio room and will be ready by 2020.

Where can I order food?

We will give you a checklist form prior to your arrival, so your food will be ready at the time you prefer. If you have anything pop up in your mind we have staff running on tips from 7 am – 10 pm that can order any food you want from any restaurant in Ubud or Sanur. The nearest café is Genius café which is about 10 minutes by car.

Where can I find Night Street culinary?

Sukawati art market offers a night street culinary from 6 pm. We recommend for foreigners to be careful with street food due to hygiene reasons.

What kind of food can I order?

You can order Indonesian food such as a well-known satay (meat skewers with available options: chicken, lamb or pork - with or without fat) from nearby area for a very cheap price (around IDR 1.5k per skewers) or you can order Nasi Lawar (mix traditional rice of Balinese with halal option mainly chicken and eggs and vegetables) or Lawar Babi (which is pork and rice). The selection of international food is from pizza, burger, sushi, Chinese food, Mexican food, raw food, French baguette, croissant, Thai food, bbq ribs.

Where is the nearest supermarket?

We have a local supermarket (Indomaret) which is 3 minutes away by car from Balitri. We recommend and always stop at Pepito Sanur when picking up guests from the airport, in case there are things to buy before staying in Balitri. We allow people to bring any kind of food including cigarette and alcohol. We have a very strict policy on any kind of drugs.

Can I smoke in my room?

No. We apply no smoking policy in all rooms and nearby the pool. Smoking is only allowed nearby kitchen area.

Where is the nearest hospital?

We are only 3.5 km away from Kasih Ibu Hospital, one of the largest new hospitals in East Bali.

Where is the nearest pharmacy store?

Pharmacies are available nearby Sukawati market. They are open from 9 am to 9 pm.

Where is the nearest cafe with a cozy atmosphere?

There are several cool cafés and restos nearby. We recommend you to check Genius café (at Vision Villa Resort, about 8km or 15 minutes by car

or Standing stones restaurant (a the Royal Purnama, about 2.6km or 6 minutes by car; however there is a minimum spending of Rp. 300k per person.